Accessibility statement

This public statement is based on an ongoing internal technical assessment as of 31 August 2026. It is not a statement from an independent certification body or the result of a formal external audit. We therefore do not claim that every screen and component fully conforms with every accessibility requirement.

Our goal is to support keyboard operation, screen readers, text enlargement, sufficient contrast, visible focus, and clear error messages as well as possible. We check new web and mobile screens during development and aim for WCAG 2.2 AA where applicable to the service.

If you cannot complete a purchase, eSIM installation, account task, or complaint, support can provide a reasonable alternative in a readable electronic format or help you complete the process.

• Parts of the payment flow and some system dialogs are provided by third parties; their behaviour can vary by device, browser, and assistive technology.
• Older or rarely used screens may have less consistent layout with very large text or with a screen reader and web browser used together.
• Mobile-network content and settings outside the TvojeData app are controlled by the device, operating system, or visited operator and cannot be fully controlled by us.

Contact us if you encounter an accessibility barrier or need information in an alternative format. Please include the link or screen, device, browser or app version, and method of access. Do not send an activation QR code or full card details.

Accessibility contact: support@tvojedata.cz

You may use “Accessibility” as the email subject.