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Submit a complaint

You can submit a complaint signed in or without an account; either path gives you a reference, statutory deadline, and receipt at a verified email.

Complaint without an account

Complete the complaint and your email. If you include an order, it must belong to that email. We will first send you a short-lived verification link.

Do not include passwords, activation QR/LPA codes, or full payment-card details.

Verify your email first

We only link a complaint to a verified account and, optionally, its order.

Sign in and continue
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